Every item is shipped based on the best shipping method assessed for the temperature requirements of that specific item. Items are grouped and shipped together whenever possible, and a separate shipping charge will be included for each shipping method required. Shipping charges listed below are from our US warehouses to the Contiguous US, Alaska, Hawaii, Canada and Puerto Rico. Shipping charges for countries outside the US and Canada will be determined once order has been received.
Please note: We cannot ship to PO boxes.
Shipping Methods & Charges
Ground
Ships via FedEx Ground to Contiguous US, Alaska, Canada, Monday through Friday. This method is used for less temperature sensitive items such as lab ware and animal health products, bulky and/or heavy items.
Charges: Labware ships FedEx Ground free of charge to the Contiguous US
Gloves, Hand Sanitizers, Hydrogen Peroxide, and Dangerous Goods, such as Isopropyl Alcohol, are not eligible for free shipping.
Animal Health Ground products, ship FedEx Ground with a flat rate of $7.95 to the Contiguous US
* Additional charges may apply for shipments to Alaska, Hawaii, or Canada. Please ask a customer service representative for further details.
DISCOUNTS: Add at least $75 worth of Animal Health items to your cart to qualify for free Ground shipping on those items. Only Animal Health items that are marked as shipping Ground will apply towards the $75 minimum for free Ground shipping. The discount will automatically be applied to your order total upon checkout.
* Excludes any items not marked as shipping Ground, items that are not Animal Health products, or shipments to Alaska, Hawaii, or Canada.
Restrictions: Certain animal health, labware and chemical items cannot ship to Canada, Puerto Rico, states within the US or US Territories. Please check product pages for restrictions.
Express Ambient
Ships via FedEx Express Standard Overnight at ambient temperature, Monday through Thursday. Orders received late Thursday until Sunday will ship the following Monday. This method is used by most animal health prescription products. Special requests for overnight shipping on items that typically do not ship overnight may be arranged for an additional fee. Ask a customer service representative for an overnight shipping quote on your specific order.
Charges: US: $13.50 for Animal Health Rx
$35.50 for FedEx envelope
$42.50 for larger boxed items Canada: $57.50 Puerto Rico: $57.50 * Priority Overnight and Saturday Delivery may be available for some products, additional fees apply. Please ask a customer service representative for further details.
Discounts: Add at least $245 worth of Animal Health Prescription Items to your cart to qualify for free Express Ambient shipping on your prescription items. Only Animal Health Prescription items that are marked as shipping Express Ambient will apply towards the $245 minimum for free Express Ambient shipping. The discount will automatically be applied to your order total upon checkout. Excludes any items not marked as shipping Express Ambient, or items that are not Animal Health Prescriptions.
Restrictions: Animal health prescription products cannot ship to Canada, Puerto Rico, or US Territories. Please check product pages for further restrictions.
Express Blue Ice
Ships via FedEx Express Standard Overnight with blue ice packs to ensure proper temperature of product. Orders received late Thursday until Sunday will ship the following Monday. This method is used by animal health vaccines and some animal health prescriptions.
Charges: US: $37.50 Canada: $59.50 Puerto Rico: $98.50 * Priority Overnight and Saturday Delivery may be available for some products, additional fees apply. Please ask a customer service representative for further details.
Discounts: Add at least $295 worth of Animal Health Items to your cart to qualify for free Express Blue Ice shipping on those items. Only Animal Health items that are marked as shipping Express Blue Ice will apply towards the $295 minimum for free Express Blue Ice shipping. The discount will automatically be applied to your order total upon checkout. Excludes any items not marked as shipping Express Blue Ice, or items that are not Animal Health products.
Restrictions: Animal health prescription and vaccine products cannot ship to Canada, Puerto Rico, or US Territories. Please check product pages for further restrictions.
Express Dry Ice
Ships via FedEx Express Standard Overnight with dry ice to ensure proper temperature of product. Orders received late Thursday until Sunday will ship the following Monday.
Charges: US: $47.50 Canada: $61.50 Puerto Rico: $101.50 * Priority Overnight and Saturday Delivery may be available for some products, additional fees apply. Please ask a customer service representative for further details
Discounts: No discounts are available for Express Dry Ice shipments.
Restrictions: Animal health prescription and vaccine products cannot ship to Canada, Puerto Rico, or US Territories. Please check product pages for further restrictions.
Animal Health Prescription items
Available to customers with valid prescriptions in: AK, AL, AZ, CA, CO, CT, DC, DE, HI, ID, IL, IN, KS, MA, ME, MI, MN, MO, MT, ND, NH, NM, NV, NY, OH, PA, RI, SD, TX, UT, VT, WA, WI, WY and to veterinarians only in all other states except FL and MD.